HEAD OF CUSTOMER EXPERIENCE MANAGEMENT

You will find below a sample extraction of some of the decision makers that we have in our database, and that you could have access to through a key contact data acquisition campaign.

Company Country Position
9mobile Nigeria Head of Customer Experience and Retention
A1 Slovenija Slovenia Customer Experience Manager
A1 Telekom Austria Austria Customer Experience Manager
Airtel Africa Kenya Director Customer Experience & Own Retail
Airtel India India General Manager – Network Quality & Customer Experience (Mobile)
AT&T United States Director of Customer Experience Initiatives
Base Belgium Customer Experience Manager
Bell Aliant Canada Director Customer Experience Strategy and Self Serve
Bouygues Telecom France Customer Experience Director Households & Mobile Markets
BT United Kingdom Customer Experience Director
BT Business United Kingdom Head of Customer Experience Design Trials, Procedures and Diagnostic Design
CenturyLink United States Customer Experience Manager
Comcast (XFINITY) United States Vice President Customer Experience and Operations Retail
Cricket Wireless (Cricket Communications) United States Senior Vice President Customer Experience and Customer Operations
Deutsche Telekom Germany Senior Vice President Customer Experience Design
Digicel El Salvador CTO and Customer Experience Director
Digicel Guyana Customer Experience Manager
Digicel Jamaica Head of Customer Experience for Digicel Play
DU (Emirates Integrated Telecommunications) United Arab Emirates Director Customer Experience Strategy
EE United Kingdom Director of Customer Experience & Process
ETB (Empresa de Telecomunicaciones de Bogota) Colombia Customer Experience Manager
Etisalat United Arab Emirates Senior Executive – Customer Experience & Transformation
Hrvatski Telekom (Croatian Telecom) Croatia Chief Customer Experience Officer/Customer Experience Management Department
Idea India Head of Customer Experience Studies
Indosat Ooredoo Indonesia CRM & Customer Experience Group Head
KCom United Kingdom Head of Customer Experience and Corporate Marketing
KPN Netherlands, The Director Customer Experience Design
Kyivstar Ukraine Head of Customer Experience Department
LIME Saint Vincent and the Grenadines Head of Customer Experience and Consumer Sales
Lonestar Cell Liberia Customer Experience Manager
Magyar Telekom Hungary Head of Customer Experience Department
Moldcell Moldova Head of Customer Experience Management and Loyalty Section
MTN Cameroon Customer Experience Officer, Marketing
MTN Cyprus Customer Experience Manager
MTN United Arab Emirates General Manager Customer Experience Operations
MTS (Mobile TeleSystems) Russia Project Director of Customer Experience Management
Nextel Peru Customer Experience Manager
o2 Slovakia Customer Experience Director
o2 United Kingdom Head of Customer Experience and Mobile Services
Ooredoo Myanmar Chief Customer Experience Officer
Optus Australia Vice President, Customer Experience & Delivery
Orange Belgium Chief Customer Experience Officer
Orange Egypt Customer Experience Manager
Orange France Deputy Chief Executive Officer Customer Experience & Mobile Financial Services
Orange Jordan Chief Strategy and Customer Experience Officer & Secretary General
Orange Romania Customer Experience Project Manager
Orange Spain Customer Experience Director
Orange Tunisia Customer Experience Manager
Personal Argentina Customer Experience Manager
Portugal Telecom (PT) Portugal Customer Experience Manager
Proximus Belgium Customer Experience Manager
Proximus Belgium Director Customer Experience & Governance
Robi Bangladesh Customer Experience Manager
Rostelecom Russia Customer Experience & Service Director
Salt Switzerland Customer Experience Manager for Continuous Improvement
SFR France Director of Customer Experience Management
Shaw (Shaw Communications) Canada Customer Experience Manager
Smart Communications Philippines Head of Customer Experience Strategy and Operations Adviser
Smartfren Indonesia General Manager, Head of Customer Experience Management and Priority Program
Suddenlink United States Customer Experience Manager
Sunrise Communications Switzerland Chief Customer Experience Officer
Sure Guernsey Customer Experience Director
Swisscom Switzerland Head of Customer Experience Design Corporate Business
TalkTalk Telecom United Kingdom Director of Customer Experience and Root Cause Resolution
TDC Denmark Head of Customer Experience Management
Tele2 Germany Head of Customer Experience and Process Management
Tele2 Netherlands, The Group Head of Customer Experience and Insight
Telecom Argentina Argentina Customer Experience Manager
Telecom Italia Italy Quality of Service Vice President Customer Experience Improvement
Telefonica Spain Head of Marketing, Customer experience Solutions for Companies
Telekom Albania Customer Experience Manager
Telekom Romania Customer Experience Manager
Telenor Denmark Program Manager, Customer Experience Management
Telia Company Finland Head of Customer Experience / Insight
Telia Company Sweden Head of Customer Experience and Foresight at Group Technology
Telus Canada Customer Experience Manager
Tigo (Millicom International Cellular) Costa Rica Customer Experience Manager
Tigo (Millicom International Cellular) Paraguay Customer Experience Manager Business
T-Mobile Austria Customer Experience Manager
T-Mobile Netherlands, The Customer Experience and Operations Director
T-Mobile United States Customer Experience Manager
Tunisie Telecom Tunisia Customer Experience Manager
Turk Telekom Turkey Head of Corporate Customer Experience Team
Turkcell Turkey Customer Experience Manager
US Cellular (United States Cellular Corporation) United States Senior Director Customer Experience Marketing
Veon (Vimpelcom) Russia Director of Customer Experience Center of Excellence
Virgin Media United Kingdom Head of Customer Experience Engagement
Vodafone Czech Republic Head of Customer Experience and Voice of Customer
Vodafone Egypt Head of Customer Experience and Service Modelling
Vodafone Germany Head of Process Management & Customer Experience (Enterprise)
Vodafone Hungary Customer Experience Manager
Vodafone India Head of Country, Customer Experience & Operations
Vodafone Ireland Customer Experience Manager Enterprise and Consumer
Vodafone Italy Customer Experience Manager
Vodafone Malta Customer Experience Manager
Vodafone Qatar Director of Customer Experience & Operations
Vodafone Spain Brand, Customer Experience and Transformation Director
Vodafone Turkey Customer Experience Manager
Vodafone United Kingdom Head of Enterprise Customer Experience (B2B)
Vodafone Group United Kingdom Customer Experience Manager
VodafoneZiggo Netherlands, The Director Customer Experience & Processes
VTR Chile Chief Customer Experience Process
Warid (Jazz) Pakistan Director Quality of Service, Customer Experience and Performance Management
Wataniya Telecom Kuwait Customer Experience Director
Wind Greece Customer Experience Officer
Wind Tre Italy Customer Experience Officer
WOM Chile Customer Experience Manager
ZONG Pakistan Head of Strategy and Customer Experience Management