| Company |
Country |
Position |
| 9mobile |
Nigeria |
Head of Customer Experience and Retention |
| A1 Slovenija |
Slovenia |
Customer Experience Manager |
| A1 Telekom Austria |
Austria |
Customer Experience Manager |
| Airtel Africa |
Kenya |
Director Customer Experience & Own Retail |
| Airtel India |
India |
General Manager – Network Quality & Customer Experience (Mobile) |
| AT&T |
United States |
Director of Customer Experience Initiatives |
| Base |
Belgium |
Customer Experience Manager |
| Bell Aliant |
Canada |
Director Customer Experience Strategy and Self Serve |
| Bouygues Telecom |
France |
Customer Experience Director Households & Mobile Markets |
| BT |
United Kingdom |
Customer Experience Director |
| BT Business |
United Kingdom |
Head of Customer Experience Design Trials, Procedures and Diagnostic Design |
| CenturyLink |
United States |
Customer Experience Manager |
| Comcast (XFINITY) |
United States |
Vice President Customer Experience and Operations Retail |
| Cricket Wireless (Cricket Communications) |
United States |
Senior Vice President Customer Experience and Customer Operations |
| Deutsche Telekom |
Germany |
Senior Vice President Customer Experience Design |
| Digicel |
El Salvador |
CTO and Customer Experience Director |
| Digicel |
Guyana |
Customer Experience Manager |
| Digicel |
Jamaica |
Head of Customer Experience for Digicel Play |
| DU (Emirates Integrated Telecommunications) |
United Arab Emirates |
Director Customer Experience Strategy |
| EE |
United Kingdom |
Director of Customer Experience & Process |
| ETB (Empresa de Telecomunicaciones de Bogota) |
Colombia |
Customer Experience Manager |
| Etisalat |
United Arab Emirates |
Senior Executive – Customer Experience & Transformation |
| Hrvatski Telekom (Croatian Telecom) |
Croatia |
Chief Customer Experience Officer/Customer Experience Management Department |
| Idea |
India |
Head of Customer Experience Studies |
| Indosat Ooredoo |
Indonesia |
CRM & Customer Experience Group Head |
| KCom |
United Kingdom |
Head of Customer Experience and Corporate Marketing |
| KPN |
Netherlands, The |
Director Customer Experience Design |
| Kyivstar |
Ukraine |
Head of Customer Experience Department |
| LIME |
Saint Vincent and the Grenadines |
Head of Customer Experience and Consumer Sales |
| Lonestar Cell |
Liberia |
Customer Experience Manager |
| Magyar Telekom |
Hungary |
Head of Customer Experience Department |
| Moldcell |
Moldova |
Head of Customer Experience Management and Loyalty Section |
| MTN |
Cameroon |
Customer Experience Officer, Marketing |
| MTN |
Cyprus |
Customer Experience Manager |
| MTN |
United Arab Emirates |
General Manager Customer Experience Operations |
| MTS (Mobile TeleSystems) |
Russia |
Project Director of Customer Experience Management |
| Nextel |
Peru |
Customer Experience Manager |
| o2 |
Slovakia |
Customer Experience Director |
| o2 |
United Kingdom |
Head of Customer Experience and Mobile Services |
| Ooredoo |
Myanmar |
Chief Customer Experience Officer |
| Optus |
Australia |
Vice President, Customer Experience & Delivery |
| Orange |
Belgium |
Chief Customer Experience Officer |
| Orange |
Egypt |
Customer Experience Manager |
| Orange |
France |
Deputy Chief Executive Officer Customer Experience & Mobile Financial Services |
| Orange |
Jordan |
Chief Strategy and Customer Experience Officer & Secretary General |
| Orange |
Romania |
Customer Experience Project Manager |
| Orange |
Spain |
Customer Experience Director |
| Orange |
Tunisia |
Customer Experience Manager |
| Personal |
Argentina |
Customer Experience Manager |
| Portugal Telecom (PT) |
Portugal |
Customer Experience Manager |
| Proximus |
Belgium |
Customer Experience Manager |
| Proximus |
Belgium |
Director Customer Experience & Governance |
| Robi |
Bangladesh |
Customer Experience Manager |
| Rostelecom |
Russia |
Customer Experience & Service Director |
| Salt |
Switzerland |
Customer Experience Manager for Continuous Improvement |
| SFR |
France |
Director of Customer Experience Management |
| Shaw (Shaw Communications) |
Canada |
Customer Experience Manager |
| Smart Communications |
Philippines |
Head of Customer Experience Strategy and Operations Adviser |
| Smartfren |
Indonesia |
General Manager, Head of Customer Experience Management and Priority Program |
| Suddenlink |
United States |
Customer Experience Manager |
| Sunrise Communications |
Switzerland |
Chief Customer Experience Officer |
| Sure |
Guernsey |
Customer Experience Director |
| Swisscom |
Switzerland |
Head of Customer Experience Design Corporate Business |
| TalkTalk Telecom |
United Kingdom |
Director of Customer Experience and Root Cause Resolution |
| TDC |
Denmark |
Head of Customer Experience Management |
| Tele2 |
Germany |
Head of Customer Experience and Process Management |
| Tele2 |
Netherlands, The |
Group Head of Customer Experience and Insight |
| Telecom Argentina |
Argentina |
Customer Experience Manager |
| Telecom Italia |
Italy |
Quality of Service Vice President Customer Experience Improvement |
| Telefonica |
Spain |
Head of Marketing, Customer experience Solutions for Companies |
| Telekom |
Albania |
Customer Experience Manager |
| Telekom |
Romania |
Customer Experience Manager |
| Telenor |
Denmark |
Program Manager, Customer Experience Management |
| Telia Company |
Finland |
Head of Customer Experience / Insight |
| Telia Company |
Sweden |
Head of Customer Experience and Foresight at Group Technology |
| Telus |
Canada |
Customer Experience Manager |
| Tigo (Millicom International Cellular) |
Costa Rica |
Customer Experience Manager |
| Tigo (Millicom International Cellular) |
Paraguay |
Customer Experience Manager Business |
| T-Mobile |
Austria |
Customer Experience Manager |
| T-Mobile |
Netherlands, The |
Customer Experience and Operations Director |
| T-Mobile |
United States |
Customer Experience Manager |
| Tunisie Telecom |
Tunisia |
Customer Experience Manager |
| Turk Telekom |
Turkey |
Head of Corporate Customer Experience Team |
| Turkcell |
Turkey |
Customer Experience Manager |
| US Cellular (United States Cellular Corporation) |
United States |
Senior Director Customer Experience Marketing |
| Veon (Vimpelcom) |
Russia |
Director of Customer Experience Center of Excellence |
| Virgin Media |
United Kingdom |
Head of Customer Experience Engagement |
| Vodafone |
Czech Republic |
Head of Customer Experience and Voice of Customer |
| Vodafone |
Egypt |
Head of Customer Experience and Service Modelling |
| Vodafone |
Germany |
Head of Process Management & Customer Experience (Enterprise) |
| Vodafone |
Hungary |
Customer Experience Manager |
| Vodafone |
India |
Head of Country, Customer Experience & Operations |
| Vodafone |
Ireland |
Customer Experience Manager Enterprise and Consumer |
| Vodafone |
Italy |
Customer Experience Manager |
| Vodafone |
Malta |
Customer Experience Manager |
| Vodafone |
Qatar |
Director of Customer Experience & Operations |
| Vodafone |
Spain |
Brand, Customer Experience and Transformation Director |
| Vodafone |
Turkey |
Customer Experience Manager |
| Vodafone |
United Kingdom |
Head of Enterprise Customer Experience (B2B) |
| Vodafone Group |
United Kingdom |
Customer Experience Manager |
| VodafoneZiggo |
Netherlands, The |
Director Customer Experience & Processes |
| VTR |
Chile |
Chief Customer Experience Process |
| Warid (Jazz) |
Pakistan |
Director Quality of Service, Customer Experience and Performance Management |
| Wataniya Telecom |
Kuwait |
Customer Experience Director |
| Wind |
Greece |
Customer Experience Officer |
| Wind Tre |
Italy |
Customer Experience Officer |
| WOM |
Chile |
Customer Experience Manager |
| ZONG |
Pakistan |
Head of Strategy and Customer Experience Management |
