LOYALTY & RETENTION MANAGEMENT

You will find below a sample extraction of some of the decision makers that we have in our database, and that you could have access to through a key contact data acquisition campaign.

Company Country Position
9mobile Nigeria Head of Customer Experience and Retention
A1 Telekom Austria Austria Customer Loyalty Manager, Business Unit Consumer
Airtel Africa Ghana Usage and Retention Manager
Airtel Africa Nigeria Vice President Segments and Usage & Retention
Airtel Bangladesh Bangladesh Head of Usage & Retention, Marketing
Airtel India India Head of Retention Prepaid/Postpaid Voice, Data, Roaming, VAS
Airtel-Vodafone Jersey Manager, Retention, Credit Control and Risk Management
Alaska Communications United States Senior Program Manager, Revenue Retention Management
AT&T Puerto Rico Customer Retention Manager
AT&T United States Customer Care Manager Retention
Azercell Telecom Azerbaijan CRM & Retention Manager, Marketing
Bakcell Azerbaijan Head of Loyalty
Banglalink Bangladesh Loyalty & Partnership Deputy Manager
Base Belgium Retention Account Manager
BaykalWestCom Russia CRM Development and Loyalty Manager
Beeline Armenia Human Resource Recruitment and Retention Leading Specialist
Bell Aliant Canada Director Customer Retention
Bell Mobility Canada Manager, Consumer Loyalty and Retention
Bite Latvia Direct Delivery and Retention Manager
Bitel (Sky Mobile) Kyrgyzstan Loyalty Program Manager
Bouygues Telecom France Market Manager Retention Customer Marketing
Cellcom USA United States Customer Loyalty Operations Specialist
China Unicom China Manager of Customer Retention Department
Claro Chile Chief Experience Customer Service and Loyalty
Comcast (XFINITY) United States Director of Customer Retention, Executive of Customer Care and Billing & Research
Cricket Wireless (Cricket Communications) United States Director Churn Forecasting and Retention Analytics
Deutsche Telekom Germany Head of CRM Churn-Prevention and Loyalty Management
Dhiraagu Maldives Product Manager Customer Retention and Loyalty Manager
Dialog Sri Lanka Senior Manager CRM, Loyalty & Retention Group Service Delivery
DTAC Thailand Manager Prepaid Retention, Marketing Group
DU (Emirates Integrated Telecommunications) United Arab Emirates Director Loyalty Program Consumer Business
Eagle Mobile Albania Senior Specialist, Loyalty & Retention Department
EE United Kingdom Group Head of Loyalty and Retention
Eir Ireland TV Retention Marketing Manager
E-Plus Germany Manager Loyalty and Retention
Ethio Telecom Ethiopia Retention Manager
Etisalat Sri Lanka Manager Loyalty & Retention
Euskaltel Spain Head of Loyalty and Customer Development
Fairpoint Communications United States Vice President Retention Marketing
Fido Solutions Canada Chief Marketing Manager & Proactive Retention
Globe Telecom Philippines Loyalty Marketing Manager
Hutch Sri Lanka Senior Manager Revenue Enhancement & Retention
Hutchison 3G (Three) Ireland Customer Retention Director
Hutchison 3G (Three) Sweden Loyalty Sales
Idea India General Manager Marketing, Head of Usage & Retention
Indosat Ooredoo Indonesia Head of Revenue Stimulation & Retention
Iusacell Mexico Head of eCommerce and Mobile Portal care / Renewals and Retention Manager
Life:) Belarus Loyalty Program Manager
Lifecell Ukraine Head of Retention and Loyalty
LIME Jamaica Head of Loyalty & Growth
M2 Telecom Australia Head of Customer Retention, Consumer
Makedonski Telekom Macedonia Loyalty Program Manager
Maxis Malaysia Assistant Specialist Integrated Loyalty
MegaFon Russia Customer Loyalty Manager
MEO (Servicos de Comunicacoes e Multimedia) Portugal Customer Retention Manager
Meteor Ireland Senior Loyalty Manager
MetroPCS (MetroPCS Communications) United States Senior Manager, Customer Retention Marketing
Mobily Saudi Arabia Director Loyalty & Retention
Moldcell Moldova Head of Customer Experience Management and Loyalty Section
Movistar (Telefonica Moviles) Spain New Advertising Business, Loyalty and Promotion
MTel (Mobiltel) Bulgaria Manager of OB Campaigns and Retention Team
MTS (Mobile TeleSystems) Canada Director Attraction and Retention
Nar Mobile (Azerfon LLC) Azerbaijan Loyalty and Targeted Marketing Head
Nex-Tech Wireless United States Retention Representative
O2 United Kingdom Head of Retention
Ooredoo Qatar Assistant Director Loyalty & Retention
Optus Australia Director of Retention
Orange Belgium Partnership and Loyalty Manager
Orange Dominican Republic Finance Controller and Retention Senior Manager
Orange Egypt Marketing Supervisor, Acquisition and Retention Fixed Internet
Orange France Head of Customer Value Management / Loyalty program manager
Orange Luxembourg Customer Loyalty Expert
Orange Romania Retention & Loyalty Manager
Personal Argentina Manager Individuals Loyalty Market
Philippine Long Distance Telephone Company (PLDT) Philippines Head of Customer Care and Retention
Proximus Belgium Director of Loyalty
Public Mobile Canada Retention Manager
Reliance Communications India Head of Collections and Retention Wireless Operations
Rogers Communications Canada Senior Vice-President for Customer Management & Loyalty
SabaFon Yemen Loyalty & Retention Senior Specialist Marketing Department
Safaricom Kenya Head of Enterprise Sales and Retention
Salt Switzerland Manager, Customer Development & Retention
SFR France Head of Direct Marketing Market Confirmed / loyalty (CRM Branch)
Shaw (Shaw Communications) Canada Director of Customer Retention, Loyalty Care
Shentel United States Marketing Manager, Cable Acquisition and Retention
Sky United Kingdom Customer Loyalty Director
Smart Communications Philippines Loyalty Marketing Manager
Sonaecom Portugal Marketing Manager (Loyalty and Customer Experience)
Sprint Corporation United States Customer Retention Manager
Starcomms Nigeria Product Manager, Voice & Retention
Taiwan Mobile Taiwan Marketing Manager, Acquisition and Loyalty Marketing Division, Customer Inside
Tango Luxembourg Head of Loyalty and Customer Development
Tele2 Sweden Retention Manager Serviceperson, Project & Process
Telecom Italia Italy Manager Retention
Telecom Serbia (Telekom Srbija) Serbia Head of Customer Retention Department
Telecom Slovenia (Telekom Slovenije) Slovenia Product Manager Mobile VAS (Value Added Service) services and Loyalty platform
Telefonica Argentina Loyalty Marketing Development Manager and Residential Customers
Telefonica Colombia Loyalty and Retention Manager
Telefonica Mexico Loyalty and Retention Manager Prepaid
Telekom Germany Head of Customer Retention Mobile
Telekom Romania Post-paid Loyalty Product Manager
Telenet Belgium Sales & Loyalty Department
Telenor Bulgaria Head of Retention
TelePacific Communications (US TelePacific) United States Marketing Manager, Customer Retention
Telfort Netherlands, The Acquisition and Retention Marketing Manager
Telia Company Denmark CRM Manager, (Market Planning & Loyalty, Solutions, Enterprise)
Telkomsel Indonesia Manager Marketing Loyalty
T-Mobile Austria Customer Retention & Value Manager
T-Mobile Czech Republic Senior Head of Development & Loyalty, Residential Segment Marketing
T-Mobile Netherlands, The Strategy manager mCommerce and Loyalty
T-Mobile United States Vice President Churn and Retention
True Move Thailand Deputy Director, Customer Retention, Experience Improvement and Value Enhancement
Turk Telekom Turkey Customer Retention and Customer Experience Analysis Assistant Specialist
Turkcell Turkey Director Strategic Marketing (LTE, Convergence, Loyalty)
U Mobile (MiTV) Malaysia Head of Loyalty & Retention
US Cellular (United States Cellular Corporation) United States Retention Marketing Manager
Veon (Vimpelcom) Russia Director of CRM & Loyalty
Verizon Wireless United States Manager, Retention Marketing
Videocon India Head of Service Marketing and Retention
Videotron Mobile Canada Manager, Relationship and Loyalty Marketing
Vip mobile Serbia Senior Renewal and Retention Contact Center Agent
Virgin Media United Kingdom PA of (Executive Director, Customer Experience and Customer Retention)
Vivacell MTS Armenia Customer Service & Retention Unit Manager
Vodacom South Africa Senior Specialist Retention Investment
Vodafone Australia Head of Prepaid Growth and Retention
Vodafone Germany Head of Loyalty Management
Vodafone Greece Loyalty Product Manager
Vodafone India Head of Retention and Relation
Vodafone Ireland Head of Telesales and Retentions
Vodafone New Zealand Consumer, Telesales Retention Manager
Vodafone Romania Marketing Manager/Retention and Loyalty Manager
Vodafone Spain Specialist Marketing – Customer Value Management (Marketing Loyalty & Retention)
Vodafone Turkey Senior Manager BI systems’ data retention.
Vodafone Ukraine Head of Loyalty Program and Campaign Management unit
Vodafone United Kingdom Head of Customer Operations Telesales and Retention
Wind Greece Customer Relationship Management (CRM) and Loyalty Prepaid Product Manager
Wind Tre Italy Customer Care Retention and Upselling Director
XL Axiata Indonesia Vice President Revenue Stimulation & Retention
Yoigo (Xfera Moviles) Spain Loyalty and Retention Manager
Zain Sudan Retention & Customer Value Management Specialist
Zapp (Telemobil) Romania Retention and Loyalty Manager